Who We Serve

Cherokee Health Systems is committed to ensuring every Tennessean has access to effective, high-quality care. We don’t think anything should stop someone from getting the care they need, and that’s why we make our services available to anyone who needs them. 

We offer a wide array of comprehensive health services, including primary care, behavioral health, dental, and pharmacy. All of our services are available to children, adults, and seniors who have coverage through private insurance plans, coverage through state programs like TennCare or CoverKids, and those who have no insurance coverage. We proudly offer sliding-fee scales to those who meet certain household size and income guidelines.

In 2021, Cherokee Health Systems:

• Served 70,475 patients
• Provided 458,219 services
• Served 17,939 new patients

Mission:

The mission of CHS is to enhance the health and well-being of our community by providing high-quality, integrated, comprehensive, equitable, and person-centered healthcare for all.

Values:

In support of this mission, Cherokee Health Systems is committed to:

• Assuring access to quality and compassionate health services regardless of ability to pay
• Pursuing organizational excellence through innovation and growth
• Nurturing community partnership and collaboration
• Engaging patients as active participants in their own healthcare
• Addressing the social and environmental factors related to health
• Eliminating disparities in health
• Honoring the voices of patients, families, and communities, particularly those who are under-resourced, marginalized, and at-risk
• Fostering a work culture that is just, safe, and conducive to personal and professional growth
• Supporting training, education, and research to advance accessibility and efficacy of care for under-represented and under-resourced populations
• Upholding the principles of Belonging, Dignity, and Justice
• Maintaining financial strength and stability

Vision:

To be recognized as an exemplar center for community health through clinical care, outreach, community engagement, teaching, and translational research.