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Community Health Coordinator



Location: Knoxville & Chattanooga, TN


This position uses an integrative approach to promote wellness and address the medical, behavioral health, substance use, and social determinants of health of an assigned panel of patients. Functions as a member of the multidisciplinary treatment team to assess needs, and develop, implement, and revise comprehensive care plans for children, adults, and families. Coordinates with the care team and other community resources and supports to optimize outcomes. 


The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned

  • Visits homes, schools, and other community settings to identify patient and family needs and develop a plan to address them.
  • Responds in real-time to meet with patients with needs identified during another CHS appointment develops a plan to address and coordinates care
  • Provides advocacy, linkage, and referral to community resources.
  • Engages patients and families to develop and modify self-management goals.
  • Promotes health education and encourages patients to establish a healthcare home.
  • Educates and encourages patients to engage in preventive care and establish treatment plans for chronic disease.
  • Coordinates care with community services, agencies, schools, and health care providers.
  • Works effectively as a member of a multidisciplinary team using a unified care plan.  
  • Participates in multidisciplinary treatment team meetings and team huddles.        
  • Documents patient care including consent, assessment, intervention, and care coordination in a timely manner.
  • Occasional driving of patients to healthcare appointments using a CHS vehicle.
  • Participates in Quality Improvement (QI), Quality Assurance (QA), and Continuous Quality Improvement Activities (CQI) as appropriate.
  • Participates in supervision meetings and other meetings as designated by supervisor.
  • Other duties as assigned


Education & Experience

Bachelor's degree from a four-year college or university; 1-2 years of previous experience in linking consumers with various community resources preferred.

Knowledge, Skills, Abilities:

Ability to communicate verbally and non-verbally with patients, coworkers, and members of management. Excellent professional customer service skills are required. Knowledge of Word Processing software and Electronic Medical Records software. As well as knowledge of common policies and procedures needed to perform the job. Ability to organize and utilize time management skills, as well as the ability to analyze situations and be able to problem solve quickly and effectively. 

Certificates and Licenses

Must maintain a valid TN driver’s license. 

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. 

Cherokee Health Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

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