Community Health Worker
SUMMARY: Using a team based approach, a Community Education Specialist will be responsible for establishing and maintaining relationships with the community, care teams, and patients to 1) educate and link patients to care, 2) support patient, provider, and community engagement in valuable clinical, research, and advocacy initiatives, and 3) collaborate and coordinate activities within the organization and in community based settings, that address health equities in clinical care, education, and research. The Community Education Specialist will collaborate with members of the CHS care team, as well as community partners to increase awareness of and connection to available health prevention services and research initiatives at Cherokee Health Systems.
RESPONSIBILITIES include the following:
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Collaborate with clinical and administrative leadership to support education, community outreach, and program development to enhance access to care, with specific focus on marginalized populations
- Provide advocacy, linkage, and referral to CHS and community resources.
- Develop working relationships with community resources including those providing services to target populations.
- Collaborate with existing community partners to maintain relationships, enhance access to care, linkage to care, and address gaps in care for potential patients.
- Promote health education and encourage patients to establish a healthcare home.
- Attending community events to disseminate educational material on health conditions including but not limited to HIV/AIDS, Hep C, substance misuse, as well as efforts at prevention including PrEP, PEP, and risk reduction strategies.
- Coordinate communication and engagement efforts for CHS research programs as designated by Director of Research and Health Equity
- Collaborate with CHS’ Director of Development to coordinate and manage CHS social media accounts to promote resources and programs offered at CHS and within community
- Educate and encourage community members and potential patients to engage in preventative care.
- Educate community members about the benefits of health research and encourage participation
- Complete reporting requirements as required/requested.
- Maintain professional relationships with patients and with other staff and maintain appropriate interpersonal boundaries.
- Work effectively as a member of a multidisciplinary team using a unified care plan.
- Participate in supervision meetings and other meetings as designated by supervisor.
- Participate in quarterly conference calls.
- Participate in quality improvement (QI), quality assurance (QA), and continuous quality improvement (CQI); and
- Other duties as assigned.
Education & Experience:
- At least a high school diploma; Bachelor’s degree from a four-year university preferred
- 1-2 previous years’ experience linking patients with various community resources preferred
- Current or previous experience with PrEP/HIV services preferred
- Valid driver’s license and a clean driving history
Knowledge, Skills, and Abilities:
- Ability to speak to individuals on 1:1 basis or in a group, to engage potential community partners, to disseminate information about activities and outcomes
- Knowledge of Word Processing software, social media platforms, HIV/AIDS, Hep C, substance misuse, as well as efforts at prevention including PrEP, PEP, and risk reduction
- Ability to quickly learn new reporting and communications software as well as possess the skills to manage social media accounts.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk to or hear. The employee is regularly able to reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Cherokee Health Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics