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Patient Info


As part of our effort to keep you and others safe during the COVID-19 pandemic, we ask all patients and visitors wear a mask or face covering before entering the clinic. All patients and visitors will be screened and triaged prior to entering a CHS clinic. 

A clinical staff member will ask the following questions:

  1. Age
  2. Assess for fever/take the patient’s temperature.  
  3. Are you currently having symptoms of shortness of breath or cough, or at least two of these symptoms:
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
  1. Have you had contact with someone with a confirmed Coronavirus in the last 14 days?
  2. Have you been tested for Coronavirus recently?
  3. Any fever** or yes replies to the questions, the patient will be asked to return to their car and alert clinical staff for further curbside triage. 

          ** Fever defined: patients under 65 years of age, 100.0 and ages 65 and up, 99.6

COVID-19 Vaccines

Helping our patients and community members access the COVID-19 vaccine quickly and easily is our priority. We are offering COVID-19 vaccines daily at all of our clinics. Our Cherokee Mills,  Alcoa, Center City, Harmony Plaza (Memphis) and Talbott health centers are vaccinating children ages 6mo-18yo. Have you been vaccinated? Please call 1-866-231-4477 to receive your vaccine today. 

Become a Cherokee Health Systems' Community COVID-19 Ambassador

As a Community COVID-19 Ambassador, you will receive a $200 monthly stipend for talking with others about the value of COVID-19 prevention measures 1-3 hours per week. More details will follow if you are selected to be a part of the program. Click here to fill out our interest form.

COVID-19 Boosters

We offer Moderna, Pfizer-BioNTech, and Johnson & Johnson’s Janssen booster shots at our health centers. Call us today at 1-866-231-4477 to schedule your booster shot. Click here to learn more about which COVID-19 booster shot is right for you.


Do you have questions about COVID-19?

Anyone can call the Tennessee Department of Health's Case & Community Support Hotline for support with any COVID-19 questions or resources. The CCST is ready to take your call and provide a variety of resources. To reach the hotline, call (615) 770-6940 or email

COVID-19 Updates